3hd 2020: “UNHUMANITY”
Visitor & Service Information

Due to the current COVID-19 situation, we have implemented adapted health and safety regulations with every venue for our audience.

Ticketing/ Entry

• Tickets can be purchased through ticket sales services, or at the even box office.
• Access to the event area is via separate entrances and exits. Attendees are directed in a way to avoid contact and obstruction.
• The floor of each entrance is marked at 1.5 meter intervals to prevent the formation of groups.
• A detailed attendance record will be kept for four weeks:  including surname, forename, telephone number and email address, obtained on ticket purchase or online registration.
• The obligation to wear a mouth-nose mask throughout the event area is expressly indicated.
• The team ensures that the events do not exceed given capacities in cooperation with the venue.
• Guests with COVID-19 symptoms—such as fever, cough, sniffles, sore throat or diminished sense of smell or taste—or those who have recently been in contact with infected persons are asked not to come.

Hygiene regulations in the event area

• Attendees are requested to use hand hygiene before entering the event area. 
• A minimum social distance of 1.5 meters between attendees applies in the event area. 
• Guests are expected to wear a mouth-nose mask if they are not sitting in their seat.
• Mouth-nose masks are compulsory in the entire toilet area, and the minimum social distance of 1.5 meters applies.
• There is no checkroom during the events.

Gastronomy/ Service/ Team

• The bar staff must wear mouth-nose masks.
• Guests must wear a  mouth-nose mask when at the bar ordering drinks. 
• Glasses are rinsed with hot water and disinfectant before reuse.

Accessibility information by venue

If you still have questions or need help, please contact our team at production@creamcake.de. 

Venue: Kleiner Wasserspeicher

Address: Diedenhofer Str. 10405 Berlin
Website

Barrier-free entry/ Special:
A barrier-free entrance to the water reservoir is accessible via Kolmarer Straße, which is suitable for people with limited mobility, wheelchairs and prams. There are no restrooms at Großer Wasserspeicher. Parts of the paths are paved with cobblestone. Our team is happy to assist you.

Venue: Großer Wasserspeicher

Address: Belforter Str. 10405 Berlin
Website

Barrier-free entry/ Special:
A barrier-free entrance to the water reservoir is accessible via Kolmarer Straße, which is suitable for people with limited mobility, wheelchairs and prams. There are no restrooms at Großer Wasserspeicher. Parts of the paths are paved with cobblestone. Our team is happy to assist you.

Venue: HAU Hebbel am Ufer

Address: HAU2, Hallesches Ufer 32, 10963 Berlin
Website

Barrier-free entry/ Special: 
HAU2 is barrier-free. There are two marked parking spots in front of the building (in Großbeerenstraße). A wheelchair ramp and lift, as well as barrier-free restroom facilities are available. Advance notification advised via service@hebbel-am-ufer.de or +49 (0) 30 259004-102.

Venue: Galerie im Körnerpark

Address: Schierker Str. 8, 12051 Berlin
Website

Barrier-free entry/ Special:
Visitors who require a barrier-free entrance or exit have the opportunity to use the ramp in the park. Barrier-free restroom facilities are available.

Venue: Schloss Biesdorf

Address: Alt-Biesdorf 55, 12683 Berlin
Website

Barrier-free entry/ Special:
Access to Schloss Biesdorf is barrier-free. Barrier-free restroom facilities are available.